Captain’s Club – Terms & Conditions

Salty Captain Pty Ltd 70 638 743 049

Captain’s Club is the loyalty and member pricing program offered by Salty Captain to reward customers for shopping with us. These Terms & Conditions govern membership and apply to all Captain’s Club members in Australia.By joining Captain’s Club, you agree to these Terms &Conditions and our Privacy Policy.When we refer to “Salty Captain”, “we”, “our” or “us”, we mean Salty Captain Pty Ltd.These Terms are governed by the laws of Queensland, Australia.1. Becoming a Captain’s Club Member1.1 EligibilityYou must be at least 18 years old and an individual to join. Businesses, resellers and wholesale accounts are not eligible unless approved by Salty Captain.1.2 Account detailsYou must provide a valid email address and/or mobile number. You must keep these details up to date. We are not responsible for missed benefits due to outdated contact details.1.3 One account per personOnly one membership per person is allowed. Accounts cannot be shared, transferred or used by multiple people.1.4 VerificationWe may request identification to verify your identity.1.5 Right to refuseWe may refuse or revoke membership at our discretion.2. Captain’s Club BenefitsCaptain’s Club members may receive:2.1 Member PricingMembers receive access to exclusive member-only pricing on selected products.
  • Member pricing is visible when logged in
  • Not all products may have member pricing
  • Member pricing may change at any time


2.2 Order History & Digital ReceiptsYour purchases may be stored in your account to assist with:
  • Order history
  • Warranty support
  • Customer service

2.3 Exclusive OffersMembers may receive:
  • Early access to launches
  • Pre-orders
  • Promotions
  • Bonus gifts
  • Member-only bundles
Availability is not guaranteed.2.4 Member CommunicationsMembers may receive email/SMS about:
  • Promotions
  • Product releases
  • Member offers
  • Expiring benefits


You can unsubscribe from marketing communications at any time. Transactional messages (orders, account updates, recalls) will still be sent.2.5 Additional RewardsFrom time to time we may offer competitions, experiences or bonus rewards.3. Member Pricing Rules3.1 Member pricing is only available when logged into your account.3.2 Member pricing cannot be transferred or shared.3.3 Member pricing may not be combined with certain promotions or discount codes.3.4 We reserve the right to determine the best price applied at checkout.3.5 Member pricing does not apply to gift cards, shipping or selected limited items unless stated.4. Your ResponsibilitiesYou are responsible for:
  • Maintaining account security
  • All activity under your login
  • Not sharing your account
We are not liable for unauthorised use of your account.5. Termination5.1 You may leave anytimeYou can request account deletion at any time.5.2 We may terminate membership if:
  • Fraud is suspected
  • Terms are breached
  • Misuse of pricing occurs
  • The account is inactive for 3+ years


5.3 On termination:
  • Member pricing access ends
  • Benefits may be forfeited
  • Purchase records may be retained per legal requirements


6. SuspensionWe may suspend membership or the program for:
  • Security reasons
  • Technical maintenance
  • Supply or operational issues


7. Changes to TermsWe may update these Terms. The latest version will be on our website.If changes materially impact members, we will notify via email.Continued use = acceptance of updated terms.8. Liability & DisputesTo the extent permitted by law:
  • We are not liable for loss from program changes or benefit removal
  • All benefits are subject to availability
  • Australian Consumer Law rights are not excluded
For complaints, contact admin@saltycaptain.co9. GeneralElectronic notices are deemed received when sent